How to connect an additional Internet wellcome what to dial. Tariff plans from Velcom. Intranet and minutes packages to all networks

New line of Internet tariffs "Super WEB" communication operator velcom provides a subscriber from 5 to 30 GB of Internet traffic per month.

The line of velcom 2017 tariff plans for Internet access is represented by three tariffs ("Super WEB 5", "Super WEB 10" and "Super WEB 30") with a monthly fee from 8.5 to 19.5 rubles.

New subscribers of "Super WEB" tariffs are provided with a 50% discount, valid for the first 90 days.

Velcom tariff plans "SUPER WEB"

The number in the name of the new tariffs usually reflects the volume of Internet traffic included in them in gigabytes. In case of a shortage of initial gigabytes, it is possible to purchase additional traffic at a fixed cost - 20 kopecks per 100 megabytes. Note that additional traffic on the new “Super WEB” tariffs by velcom is much cheaper than on the current “WEB” line, where a subscriber now pays from 1 to 3 rubles for 100 MB.

By the way, the cost of Internet traffic in excess of the package on the senior "Comfort" velcom presented a few weeks ago is also about 20 kopecks per 100 MB.

At the end of the Internet traffic included in the monthly fee, as in all Comfort rooms, the subscriber will receive a corresponding SMS, as well as a special pop-up message in his browser.

Another difference between the "Super WEB" line and "WEB" is the daily write-off of the monthly fee.

Unlimited Internet for a day

Subscribers of new velcom Internet tariffs at any time can use the additional service "Unlimited Internet for a Day" with a cost 2.9 rubles per day. If the service is activated before the Internet traffic included in the tariff is exhausted, the latter will not be consumed within the next 24 hours. Besides velcom “Super WEB” tariffs, this service is also available to subscribers of “Comfort” tariff plans. Therefore, a change by a subscriber of his tariff within the limits of these two lines will not lead to the disconnection of the service.

Intranet and minutes packages to all networks

Comparison with competitors

Comparing velcom's new Internet tariffs with similar offers from other mobile operators in Belarus, we note that the MTS operator has a line of tariffs similar in characteristics and price under the uncomplicated name “Internet”. However, since velcom has a 50% discount, connection to MTS Internet tariffs is now advisable only if there is a need for really large volumes of mobile traffic, for which MTS has the notorious "Open Internet".

However, it is now possible to “pump out the entire Internet” with a similar MTS OI with a monthly price tag on velcom, because the Internet service “Unlimited Internet for a Day” exists just for this.

For the inhabitants of regional centers and other more or less large settlements of Belarus, the most affordable mobile way to access the Internet is still

In this Procedure, the following terms and their definitions are used:

Traffic Is the volume (amount) of data (minutes, megabytes, SMS, MMS) provided by the company / consumed by the subscriber for a certain period (calendar month / 30-day period) within the framework of the use of communication services.

• Internet traffic - the total amount of data transmitted and received by GPRS / EDGE / UMTS / HSPA / HSPA + / LTE / NB-IoT within the framework of using the mobile Internet;
• Wi-Fi internet traffic - the total amount of transmitted and received data in the company's Wi-Fi network;
• MMS - multimedia messages sent by the company's subscribers in accordance with the rules for the provision of MMS services;
• SMS - short text messages of standard length (up to 160 characters when using transliteration, up to 70 characters when using Cyrillic), sent by the company's subscribers to subscribers of mobile operators.

• Intranet traffic is outgoing calls within the network; to voicemail; to your "favorite" number; within a closed subscriber group (for tariff plans that provide a separate tariff for such calls);
• calls in 2G / 3G / 4G - outgoing voice traffic, in the company's 2G or 3G networks, respectively. Voice calls over 3G are prioritized. Voice calls via the 4G network are made when the "Calls to 4G" service is connected;
• traffic to other networks is outgoing calls to the networks of other cellular operators of the Republic of Belarus; to the stationary network of the Republic of Belarus;
• traffic to all networks is outgoing intranet voice traffic and outgoing voice traffic to other networks;
• international calls - outgoing voice traffic to numbers of telecom operators in other countries.

Roaming traffic- these are outgoing and incoming calls, the Internet (including the one used for receiving / transmitting MMS), outgoing SMS and MMS in the networks of roaming partners.

1. Included traffic. General Provisions:

1.1. Included traffic is traffic included in the subscription fee / cost of tariff plans, mobile Internet packages, additional services provided as part of promotions or special offers, in accordance with the rules of promotions / special offers.

1.2. The subscriber can receive information about the remainder of the included traffic using a USSD * 100 * 1 # call, in the Personal Account or in other ways provided by the company.

1.3. Information about the remainder of the included traffic is provided based on the tariff data that was processed by the company's settlement system at the time of the request. The rest of the Internet traffic is indicated in megabytes. The rest of the voice traffic is indicated in minutes. The volume of consumed traffic is subtracted from the total volume of included traffic after each connection with rounding, according to the tariffs of the tariff plan, package, service.

1.4. In accordance with the forms of documents approved by the company, in the detailing of calls, voice and Internet traffic are reflected with rounding applied to the tariff plan, package, subscriber service. Included traffic is reflected in the subscriber granularity in one section with paid traffic, as traffic with zero cost. In a connection within which both included and paid traffic was used, only the paid part of the traffic will be charged according to the tariffs of the used tariff plan, package, service. Such a connection will be reflected in the corresponding subscriber detail section in one line.

1.5. In the invoice for communication services, the included traffic is reflected only if it was completely consumed and the subscriber used paid traffic.

1.6. Included traffic is not consumed:

• in the networks of roaming partners. Payment for traffic is made at roaming rates;
• when using services that have a separate, described in the appropriate order, traffic tariffication;
• when making calls to the automatic subscriber service (ACCA), to voice mail, connections to reference numbers, infotainment and additional services. Such traffic is charged separately according to the current tariffs for the corresponding services;
• when sending SMS, MMS (including international ones) to short numbers of the company's network. Such traffic is charged separately in accordance with the current tariffs of the company;
• when sending MMS to numbers of foreign operators. The specified MMS are charged separately in accordance with the current tariffs of the company.

2.1. Traffic included in the subscription fee of tariff plans with a period of provision - a calendar month and update on the 1st day of the month:

• Provided within 24 hours from the moment of connecting or changing the tariff plan in full on tariff plans of the Super WEB line, lemon (Internet traffic) tariff plan, "Mobile Cabinet", and in an amount proportional to the time remaining until the end of the calendar month, for other tariffs.
• The unused remainder of the traffic is reset to zero on the last day of the calendar month at 23:59:59, when the tariff plan is changed, when the contract is terminated.
• Unused traffic of the lemon tariff plan and additional packages available for it is accumulated and transferred to the next month in the amount of up to 10 GB.
• Unused traffic of tariff plans Comfort S, Comfort M, Comfort L, Comfort XL is accumulated and carried over to the next month in the amount of:

• After the end of the traffic of the tariff plan lemon, lemon Z, lemon Y, lemon X and additional packages available for them, the speed of the mobile Internet will be 64 Kbps until the end of the month.
• After the end of the traffic included in the subscription fee of the "Business Anlim 1.0", "Business Anlim 2.0" tariff plans and the traffic of the connected additional packages, the mobile Internet speed will be 512 Kbps until the end of the month.
• After the end of the traffic included in the subscription fee of the "Business Anlim 3.0" tariff plan and the traffic of the connected additional packages, the mobile Internet speed will be 1 Mbit / s until the end of the month.
• After the end of the traffic included in the subscription fee of the "Business Anlim 4.0" tariff plan and the traffic of the connected additional packages, the speed of the mobile Internet will be 2 Mbit / s until the end of the month.
• After using 100GB of Internet traffic on the "Mobile Cabinet" tariff plan, the speed of the mobile Internet will be 512 Kbps until the end of the month.
• After the end of the traffic included in the subscription fee of the “As simple as possible” tariff plan, Internet access is provided only when additional Internet packages are connected.

2.2. Traffic included in the subscription fee of the "Business Class" tariff plan:

• The period of provision is a month from the date of connection / change of the tariff plan.
• When connecting on the 29th, 30th, 31st, the first provision period is extended until the end of the next month. Further periods are counted from the 1st day of the month.
• Provided within 24 hours from the moment of connection or change of the tariff plan in full.
• The unused traffic balance is reset at 23:59 on the last day of the tariff plan provision period.
• The monetary equivalent of unused traffic is not paid.
• A new volume of traffic is provided after 1 month, counting from the date of connection / change of the tariff plan (or from the 1st day, in accordance with clause 2.2) until 23:59:59 on the first day of the next provision period.

2.3. Included traffic of tariff plans, Internet packages of the "Mobile Internet" service, additional services with a period of 30 days:

• Provided in full within 24 hours from the moment of connection / change of the tariff plan or service.
• Unused balance of prepaid traffic is reset to zero:

• The monetary equivalent of unused traffic is not paid.
• The new traffic volume is provided on the first day of the new 30-day period until 23:59:59
• The subscriber can get information about the validity period using:

2.4. One-time packages of additional Internet traffic

Packages 500 MB and 1 GB are provided on the tariff plans WEB Start, WEB 4, WEB 8, WEB 10 + voka, WEB 16, "In your rhythm":

• Validity period - until 23:59 of the last day of the current tariff plan provision period.
• Provided one-time in full, for the next period are not automatically renewed.

• The monetary equivalent of unused traffic is not paid.

Unlimited Internet for a day is provided on tariff plans of the "Comfort", "Comfort +", "Comfort + for business", "Business plan", Super WEB and on the tariff plans "Semi-annual subscription", Light, Light +, Light + for business, "Start", Comfort S, Comfort M, Comfort L, Comfort XL, Business Anlim 1.0, Business Anlim 2.0, Business Anlim 3.0, Business Anlim 4.0.

• Valid for 1 day.
• Provided on a one-time basis, without automatic renewal.

• The monetary equivalent of unused traffic is not paid.

Unlimited Internet is provided on the tariff plans of the Comfort, Comfort +, Comfort + for business, Business plan, Anlim lines, on the Comfort S, Comfort M, Comfort L, Comfort XL, lemon Y, lemon tariff plans X.

• The provision of unlimited internet is terminated:

• The monetary equivalent of unused traffic is not paid.

Night Unlimited is provided on tariff plans of the "Anlim" line, on tariff plans lemon Z, lemon Y.

• Validity period - until the subscriber disconnects.
• Provided with automatic renewal.
• Unlimited Internet traffic of the package is consumed from 1:00 am to 6:00 am.
• The provision of unlimited internet is terminated:

When changing the tariff plan to another, where the unlimited Internet package is not available;

Upon termination of the contract.

• The monetary equivalent of unused traffic is not paid.

Doubling Internet Traffic Package provided on the tariff plans "Business plan 1.0", "Business plan 2.0", "Business plan 3.0", "Business plan 4.0", "Business Anlim 1.0", "Business Anlim 2.0", "Business Anlim 3.0", Business Unlim 4.0:

• On tariff plans "Business plan 1.0", "Business plan 2.0", "Business plan 3.0", "Business plan 4.0", the traffic included in the subscription fee is doubled for use through a public access point.
• On tariff plans "Business Anlim 1.0", "Business Anlim 2.0", "Business Anlim 3.0", "Business Anlim 4.0", the traffic included in the subscription fee is doubled for use both through a public and a corporate access point.
• Provided in an amount proportional to the days remaining until the end of the calendar month.
• The unused remainder of the traffic is reset to zero on the last day of the calendar month at 23:59:59, when the tariff plan is changed, when the contract is terminated;
• The monetary equivalent of unused traffic is not paid. The new traffic volume is provided monthly on the first day of the month until 23:59:59.

Package "1 GB for everything else" provided on the lemon tariff plan:

• Provided one-time in full, for the next period is not automatically extended.
• The unused balance of additional Internet traffic is reset to zero:

• The monetary equivalent of unused traffic is not paid.

Internet traffic for using a corporate (separate) access point is provided to subscribers of the Comfort, Comfort +, Comfort + tariff plans for business, as well as tariff plans Light, Light +, Light + for business, "Business plan 1.0", "Business plan 2.0", "Business plan 3.0", "Business -plan 4.0 ”,“ Business Anlim 1.0 ”,“ Business Anlim 2.0 ”,“ Business Anlim 3.0 ”,“ Business Anlim 4.0 ”,“ Business Anlim VIP ”:

• On tariff plans of the lines Comfort, Comfort +, Comfort + for business, as well as tariff plans Light, Light +, Light + for business, it is provided within 24 hours from the moment of the appointment of a corporate access point in an amount proportional to the time remaining until the end of the calendar month.
• On tariff plans "Business plan 1.0", "Business plan 2.0", "Business plan 3.0", "Business plan 4.0", "Business Anlim 1.0", "Business Anlim 2.0", "Business Anlim 3.0", " Business Anlim 4.0 ”,“ Business Anlim VIP ”traffic for using a corporate access point is included in the tariff plan and is provided within 24 hours from the moment of connecting or changing the tariff plan to the specified one in proportion to the time remaining until the end of the calendar month.
• The unused remainder of the traffic is reset to zero on the last day of the calendar month at 23:59:59, when the corporate access point is disconnected, when the contract is terminated.
• The monetary equivalent of unused traffic is not paid.
• The new traffic volume is provided monthly on the first day of the month until 23:59:59.

• In the subscriber's detail, minutes within the network in the 3G network are displayed in separate blocks in the sections of outgoing calls of the corresponding directions.
• In case of migration of an outgoing intranet call between 2G, 3G and 4G networks, the call will be assigned to the network from which the connection with the called subscriber was established.
• Calls forwarded by the company's subscribers to other numbers are charged as calls in the 2G network or consume minutes of the included voice traffic of the tariff plan / additional services (if available).

3. The company has the right to unilaterally change this Procedure by publishing the changes on the official website of the company www.a1.by.

4. In everything else, not regulated by this Procedure, the client and the company are guided by the provisions of the agreement concluded between the client and the company.

You can suspend the service for a while or completely refuse it both without leaving your home, and when you visit the nearest office with a passport.

In the application for deactivation, they indicate the passport number, phone number, the desired date for canceling the option.

If this is inconvenient, you can use an electronic assistant or just call the contact center.

Reasons for refusing the Internet

The widespread transition to wireless communication is forcing 3G to lose ground. WIFI is more convenient and often faster. Most often people refuse to go online from the phone:

• if the owner is an elderly person, he is not interested in the World Wide Web and does not want to pay for accidental keystrokes and does not want the accrued traffic;
• if the owner is a child and sits on the net for days on end;
• if you are planning a trip and you don’t want to pay significant amounts just to “check your mail”.

How to turn off the Internet on Velcom on your phone?

For denial of service a written statement is required, written according to the model established by the company. You can issue it at the Central Control Center or at the official partners of the operator.

When visiting the office, be sure to have a passport with you, disconnection or connection can be made only with the consent of the user. Make sure you have no debt.

How to fill out an application?

The client fills out the document himself or, if desired, a consultant will help him. The passport data of the client, an indication of the desire to terminate the contract, contact phone number, address, contract number, desired date of deactivation of the option, date and signature are indicated.

Other ways to disable:

1. USSD team. It can be difficult to get through to the contact center due to the large number of calls. The use of USSD commands is available around the clock, and if necessary, you can reactivate the option in the same way. To disable the option, enter the command * 126 * 1 * 1 # call.
2. Call from the phone. You can contact a consultant, giving your passport details and a desire to refuse the service. The service number is 411.
3. ISSA(network customer service). Access to it is provided to all new users. To set a password, dial the command USSD * 141 * 0 #. Disable the option using the electronic prompts. The changes will take effect within 24 hours after the request is entered.

Read about how to disable the 3G mobile Internet service on your phone and refuse it from various operators.

Operator tariffs

Mobile Internet:

Important. If you just reset the settings without giving up the option, and the service itself is provided by the operator, then the subscription fee will continue to be charged.

The convenience of temporary suspension of services is the ability to resume service at a desired moment on your own. In the event of a complete shutdown, a new conclusion of the contract will be required.

Base stations UMTS-900 are massively deployed in the capital this year. Indoor 3G coverage (in low-lying city quarters, buildings in dense urban areas, basements) of Minsk is close to one hundred percent, the operator plans to create a guaranteed connection and a stable connection speed for each house.

All major highways of the Brest and Gomel regions will have access to the technology; five UMTS-900 stations are already operating in Dzerzhinsk. A global update of the entire network is planned for May, which promises to improve the quality of reception. Completion of construction of the company's data center is promised in the fourth quarter of the year.

Mobile operator Velcom Belarus is a reliable company that offers its customers optimal service conditions at a favorable cost. Having studied the existing Velcom tariffs, each subscriber can choose for himself the one that is most consistent with his needs and lifestyle. Tariff plans from Velcom include in their description the most clear and transparent conditions for connection - here you cannot face hidden additional fees or unexpected write-offs of money from the phone's balance.

The “Comfort” tariff offer from Velcom was developed and announced back in 2016. This is due to the constantly growing demand of modern subscribers for unlimited and stable Internet access. The use of social networks, instant messengers and other services installed on the phone is the reason for the rapid disappearance of traffic and the burning of gigabytes.

Velcom's "Comfort" tariffs are a revised line called "Smart" that the provider had earlier. The purpose of creating the offer is to maximize the satisfaction of Velcom's customers in Internet traffic, as well as the opportunity to significantly save on voice communications. Calls made within the 3G network are not charged. The main condition is that the mobile device must support 3G communication.

The line includes several tariffs, which will be discussed below.

Suitable for those who surf the Internet not too little, but also infrequently, for example, they mainly communicate on social networks. One gigabyte of traffic can be used to navigate online maps, play online, and view photos. The "Comfort" tariff from Velcom includes an unlimited amount of communication within the 3G network, 100 minutes for other subscribers and gigabytes of Internet.

A subscriber using "Comfort 2" has access to advanced features, a larger volume of traffic, which means more options for spending time on the Internet. This tariff from Velcom for two gigabytes allows you to watch videos, download photos and listen to music. It includes: unlimited communication on a 3G network, 200 minutes for communication with clients of other companies and two gigabytes of traffic on the Internet.

Suitable for active Internet users, often on social networks and video hosting. Velcom's client receives a large volume of traffic and included minutes in addition to unlimited 3G connection. The tariff includes: unlimited communication in the Velcom space, 300 minutes for communication with subscribers of other operators and four gigabytes of Internet.

Another suggestion that cannot be ignored. It will appeal to Velcom subscribers who regularly use mobile Internet and constantly download applications, music and videos. This includes: unlimited communication in the Velcom 3G space, 400 minutes of communication with other subscribers and eight gigabytes of network traffic.

Lemon Tariff

In 2019, the operator Velcom launched a new youth tariff plan called Lemon. Its main feature is unlimited use of social networks, as well as the ability to transfer included traffic to the next month. For customers over eight and under ten years old, connecting to the Lemon tariff will cost nine rubles and ninety kopecks per month.

Unlimited Internet traffic allows subscribers to be constantly online in such networks as Instagram, Vkontakte, Viber, as well as in the World of Tanks Blitz game. In addition, the tariff includes four gigabytes of traffic for all other online activities (it can be accumulated and carried over to the next month). A pleasant bonus is the provision of 100 minutes for calls to subscribers of other networks and free digital television Voka.

Clients of Velcom, who have connected the Lemon tariff, may not even think about a possible traffic overrun. If it resets to zero, the system will send a corresponding notification, after which the user will be able to receive an additional package (its cost is 2.5 rubles per gigabyte).

A person who has reached the age of majority can independently connect Lemon at any Velcom service point. You can also issue an offer for a younger client; this requires his passport and the presence of one parent (guardian) during the procedure.

Smart and Business Class

Velcom has two more advantageous tariff offers for active and business subscribers, which should be mentioned.

Business Class

This is a premium Velcom tariff, profitable and convenient for those who are used to always having access to stable communication and high-quality service. A user who subscribes to the "Business Class" gets an unlimited amount of minutes for voice communication and fast reliable Internet. The only drawback of the proposal is the rather high cost.

"Business class" will be appreciated by subscribers who have an active lifestyle, as well as the need to always be in touch. The tariff includes unlimited communication on the network and sending messages in any volume, as well as minutes for communication with subscribers of other Belarusian operators and international calls.

Conditions of the "Business Class" fare on Velcom:

No restrictions on the volume of traffic on the Internet at 3G speed;

Unlimited calls within your region;

Unlimited SMS sending via Velcom network;

Messages for 4.36 rubles to the phones of other operators;

MMS for 16.35 rubles;

300 minutes for calls (package for the CIS and European countries);

Benefits for roaming and long distance calls.

The described fare offer is as convenient as business class when flying on international airlines. It is able to satisfy the most demanding needs of subscribers who have the right to call various numbers without thinking about the cost of the service. This becomes most relevant in roaming, when the price of incoming and outgoing calls significantly increases. Mobile Internet is also at its best here - it is unlimited and has excellent speed.

The monthly fee for using the "Business Class" from Velcom is 108.89 rubles. The day the payment is debited is set in accordance with the tariff activation date. During the execution of the contract with Velcom, the client must make an advance payment.

Premium users can take advantage of a bonus: they can choose any phone number they like with a good discount. Numbers can be platinum (five identical digits in a row), diamond (last four digits) and gold (alternating six digits).

The tariff plan called "Smart" is one of the most advantageous offers from Velcom. The monthly fee is fifty-five rubles. By paying this amount, the subscriber can use the following services:

Unlimited Internet traffic;

Free communication in the Velcom network;

Free SMS sending to other Velcom clients;

Free SMS sending via Velcom network;

1000 minutes to communicate with subscribers of other Belarusian operators.

Additional costs for customers who have connected "Smart":

Connection cost - forty rubles (when purchasing a new SIM card or changing the tariff);

Video communication (outgoing calls) - ten kopecks;

Messages to subscribers of other Belarusian operators - five kopecks;

MMS in the country - six kopecks, abroad - twenty-seven kopecks.

The tariff has some features that you should find out about in advance, so that later you do not waste time solving problems and finding out unexpected information:

Forty rubles will have to be paid to the one who buys a SIM card, changes the tariff or restores service by Velcom;

The subscription fee is charged daily - thanks to this, subscribers avoid overpaying for communication if they connected at the end of the current month;

For the first time, the daily fee is debited from the account on the next day after Smart Velcom was connected.

Internet only

Provider Velcom offers its customers two categories of tariff plans designed only for using the Internet: for phones and for tablets.

"Easy" - no prepayment, monthly fee is 1.63 rubles;

"250" for 2.72 rubles;

"350" - one month for RUB 3.16;

“750” - only the amount of payment changes, it is equal to 5.12 rubles;

“1000” - 6.21 rubles are debited every month;

"1500" for 8.61 rubles;

"3000" - three gigabytes of high-speed Internet for 15.8 rubles.

The last two items from the list are tariffs that can be connected together with Voka TV. Watching your favorite films and TV shows will cost almost fourteen rubles per month.

Offers with mobile internet for tablets:

"WEB Light" - without the included amount of information, monthly fee - 1.85 rubles;

"Start" - five hundred megabytes for 3.16 rubles per month;

"4" - four gigabytes, which allows you to fully work online, will cost 8.17 rubles;

Tankers is a highly advertised rate for those who like to play online games. There are no restrictions and limits here, and two gigabytes are given for the use of additional services. The tariff will cost 10.57 rubles per month;

"8" - a standard offer for twelve rubles a month;

"10 Voka" - television and high-speed Internet for 15.15 rubles;

"No obligations" - included in the tariffs without a subscription fee, you must pay for the provision of the service after the fact.

Tariffs that include paid traffic are connected with a discount of 50% of the total amount.

New customers are eligible for a promo code valid for three months.

Light tariffs

Social and special

Less popular tariff plans among Velcom's clients. They include a sufficient number of minutes, as well as the ability to create "favorite" numbers and Internet traffic. Convenient when used as directed.

Pension

Velcom tariff for constant communication with family and friends, suitable for pensioners. It includes outgoing calls to "favorite numbers", as well as the described option itself.

The subscription fee for Pension is 3.60 rubles per month. An additional Internet package is also available, connected through the Personal Account or by the USSD command * 135 * 1 #.

Calls to five dedicated “favorite numbers” will cost 1.54 rubles.

Social

A tariff plan that allows you to always stay in touch with loved ones. Includes "favorite numbers" and outgoing calls to Velcom subscribers.

The subscription fee is 1.54 rubles.

Additional features of "Social":

1.03 rubles for calls to one “favorite number”;

Additional provision of the Internet.